Group Manager

In addition to the four general user roles, we also have the role of group manager. Group managers can be added if, for example, you want someone to monitor the progress of a group. The group manager can also chat with the group and view the portfolio (available from the Plus subscription) of a participant if it’s been shared with them. You can add group managers by going to a group and clicking on 'add group manager'.

Additionally, the group manager can also add and edit new and existing users within a group.

The group manager is responsible for managing and monitoring one or more groups within Pluvo. This role does not have full administrative rights, but does have sufficient access to track the progress and participation of employees and make adjustments where necessary.

• Viewing Reports

As a group manager, you can gain insight into the progress and results of your group(s).

1. Log in to Pluvo via https://sw-academy.pluvo.com.
2. Go to Reports in the menu.

3. Choose a report, for example:

• Learning paths
• Enrollments (learning offerings & sessions)
• Results/test outcomes (if applicable)

4. Use the filters to select by:

• Your group(s)
• Period
• Specific training or learning path

5. Export the report to Excel.

What can you use this for?

• Checking who has started, is in progress, or has completed
• Identifying participants who are falling behind
• Supporting conversations with employees or managers
• Viewing and Managing Enrollments

• Viewing enrollments:

The group manager can see who is enrolled in trainings within their own group(s).

1. Go to Registrations in the menu.

2. Here you can see:

• Who is enrolled
• The status (requested, approved, completed, cancelled)

• Approving or Rejecting Enrollments

When enrollments are pending approval, the group manager can review them.

1. Go to Enrollments > To be reviewed.
2. Check:

• Participant name
• Training
• Date / schedule

3. Choose:

• Approve – the participant will be definitively enrolled.
• Reject – the enrollment will be declined (optionally with an explanation).

• Managing Enrollments (modifying or removing)

Depending on their permissions, the group manager can unenroll a participant from certain trainings.

1. Open the training.
2. Go to Participants / Enrollments.
3. Click on the relevant participant.
4. Choose the desired action:

• Modify
• Unenroll
• Adjust status (present/absent)

What can a group manager not do?

The group manager does NOT have the rights to:

• Create or delete trainings
• Modify global settings
• Manage users outside their own group(s)
• Adjust authorizations and roles

💡 Tips:

• Check the reports regularly to identify progress in a timely manner.
• Use filters to view only your own group(s) – this prevents confusion.
• Process enrollments quickly to avoid delays for participants.
• Use reports as a basis for progress conversations.

Updated on: 06/05/2026