> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.pluvo.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Viewing progress of participants

Are you curious about how far your participants have progressed in the learning journey? In Pluvo, you can easily check this!

# Checking progress in the learning journey

One way to check progress is by opening the learning journey and then clicking on the participants tab. You'll immediately see a list of all participants and their progress through the learning journey:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/b/2/efb20d00b64eb000/schermafbeelding-2025-05-12-om_1jzi7r5.png)

Want more details? Click on a user's name. A panel will slide out showing detailed information about the user and the learning journey.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/b/2/efb20d00b64eb000/schermafbeelding-2025-05-12-om_9j1r6t.png)

If you click on the title of a course module in this screen, it will open the course module as the user saw it. This is really useful if a user reports a technical issue – you can see exactly where they got stuck.

|| Handy: when you click "Email", you can (re)send the invitation email for the academy or send a personal email. Select one or more users and send the desired message!

### Learning journey matrix

In the participants list, you’ll also find a button to the so-called ‘learning journey matrix’. This shows you at a glance how each participant is progressing through all the individual elements of the learning journey. Click this button to open the learning journey matrix:

![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/b/2/efb20d00b64eb000/schermafbeelding-2025-05-12-om_5jy41i.png)

You can then see by the dots whether a participant is working on a section, hasn’t started yet, or has completed it. If you work with scores, you can also view them here.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/f/b/2/efb20d00b64eb000/schermafbeelding-2025-05-12-om_s6tes3.png)

We explain the learning journey matrix in detail in [this article](https://helpdesk.pluvo.com/en/article/gain-insights-with-the-matrix-itnzxk/).

# Checking progress on the reports page

You can also view participant progress via the reports page in Pluvo. You’ll find this page via admin > reports. In [this article](https://helpdesk.pluvo.com/en/article/create-reports-1kpioyz/), we explain how to use the reports page.